Case Studies

We were really appreciative of Citation Cyber’s Responsiveness to us as our penetration testing needed to be completed very quickly and were able to accommodate this. Communication from the team was really good and the report was comprehensive and easy to follow for us and our developers.

Citation Cyber have, on every occasion, operated in a very professional manner, whether dealing over the phone, or when Assessors are visiting our premises and find they’re trained to a high level with clear expertise in the Cyber Security field.

An extremely friendly, knowledgeable, and experienced team from start to finish.

Citation Cyber have been outstanding throughout what has been a challenging test this year, Lee (Cyber Essentials Assessor) has been brilliant from start to finish, he’s understood the challenges and advised and accommodated every question. BIG thanks from MLA.

A fantastic service done by Citation again for our Cyber Essentials Plus award. The engineers within the company work to a very high standard and work well with the customer to explain along the way anything that is raised. They are on-hand to answer any questions, and explain the findings and resolution to aid the certification. A top-quality company that is highly recommended!

Out of all the companies we approached, Citation were the first to respond to our requests for meetings, they were always available to ask questions to, and were the only ones who really took time to understand us, how our products have been developed and our specific testing needs. I would have no reservations about recommending Citation Cyber to others. Everyone we have spoken to at Citation Cyber have been genuinely nice people, nothing felt ‘salesy’ and we never felt we were being pushed to have anything we didn’t need.

Citation Cyber have been extremely helpful, supportive, and responsive to our request for assistance with both Cyber Essentials and Cyber Essentials Plus. The service was delivered in an efficient and professional manner remotely, due to the current climate. My colleagues from overseas also commented on the smooth process. I would recommend Citation Cyber to anyone looking for assistance with the services they offer.

Since joining Citation Cyber in 2017, we now feel confident that we have consolidated our training, policies and procedures into one location. As a business, we employ school/college leavers and we utilise Citation Cyber to embed cyber security awareness into company culture from the offset. As part of our induction, The Cashroom require all staff to sit Citation Cyber before giving them access to our system to significantly reduce risk and prevent the likelihood of an internally caused breach.

Thank you to the team for getting us through our Cyber Essentials certification. They were extremely diligent, professional and helpful.

The team are extremely accommodating and responsive. There isn’t anything that is too much trouble and they are a pleasure to work with. The team have worked tirelessly over the past year as the product is constantly evolving with more features being introduced on a regular basis. The service received is exemplary.

An easy process to follow, along with great support from the Citation team to ensure that we have managed identified items through to conclusion. A really useful exercise and fantastic to be rewarded with both certificates at the end. Thanks for the whole team for your help and guidance through the process.

We contacted Citation Cyber as our cyber certificate was due to expire and we urgently needed a renewal for a tender, Citation Cyber couldn’t have been more helpful getting us registered and pointing us in the correct direction with queries. We expressed the urgency of the requirement and from completing the questionnaire Citation Cyber had the audit completed and certificate issued within a couple of hours, five stars.

We recently renewed our Cyber Essentials basic certification with Citation Cyber and then successfully achieved the Plus certification for the first time. The entire process was communicated extremely well by both auditors and I would highly recommend them to anyone looking to gain this certification for their organisation.

This was by far the easiest year for completing the Cyber Essentials certificate. The system was so much easier to use and the feedback was really helpful.